Maintenance & Service

Grosvenor has been a trusted provider of maintenance services to a diverse range of clients since 1986. Our commitment to exceptional service extends beyond regular business hours, as we offer 24/7, year-round maintenance support.

Our team of highly skilled field engineers possesses the expertise to inspect, diagnose, and resolve issues efficiently, minimising the number of site visits required. Grosvenor engineers are equipped with a comprehensive inventory of spare parts, enabling them to rectify most problems on their initial visit. Through regular KPI analysis, we ensure that our spare parts stock is optimised to address the most common issues.

Grosvenor engineers are readily identifiable, operating in sign-written vehicles and wearing clearly marked uniforms bearing the company logo. They carry up-to-date ID cards with expiration dates for further verification.

At Grosvenor, we prioritise diversity and communication training for all our field operatives, ensuring that our clients are treated with respect, dignity, and fairness. Our dedication to quality service has garnered numerous letters and emails of praise from both clients and tenants over the years.